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Returns & Refund Policy

We do not accept the return of any products as all products are genuine and some of them come with the manufacturer’s warranty. Every product has a different warranty period. Please contact us if there are any queries.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hello@mimaindia to obtain a Return Merchandise Authorization (RMA) number.

After receiving an RMA number, place the item securely in its original packaging and Complete Packaging, and mail your return to the following address:

MimaIndia.com

SHOP NO 6 JANAKDEEP BUILDING,

J.P ROAD NEAR VERSOVA METRO STATION,

7 BUNGLOWS ,  Andheri West,

Mumbai, Maharashtra 400061

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your card statement, depending on your card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Return Due To Change Of Mind
  •  RS.99.00 Flat restocking fee will be charged for all returns.
  •     Mima India will happily accept returns due to a change of mind as long as a request to return is received by us within 2 days of receipt of the item and is returned to us in the original packaging, unused, and in resellable condition.

Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(Mima India) will refund the value of the goods returned but will NOT refund the value of any shipping paid.    

         Sale items are FINAL SALE and cannot be returned. 

Questions

If you have any questions concerning our return policy, please contact us at:

091368 61669

returns@mimaindia.com